|
How to get a fixed
phone?
How to suppress your phone?
How to make professional calls in the
Geneva area?
How to make professional calls outside the Geneva area? – Access
rights
How to make private calls?
How to set-up my voice-mail?
How to forward my calls using my fixed phone?
How to forward my calls remotely using any CERN fixed phone?
How to make an external call from another phone?
How to get Technical Support?
| How to get a fixed
phone? |
| |
If you want
a new connection or if you have to move your fixed phone
please send your request to your department’s secretariat.
According to your needs, your department’s secretariat will get you one
of the
following phones
|
| How to suppress your
phone? |
| |
If you have to suppress your
fixed phone please contact your department’s secretariat
and, if you have external access rights, please also send
an Email to
Labo.Telecom@cern.ch. |
| How to make professional
calls in the Geneva area? |
| |
Without having specific rights,
from your fixed office phone, you can dial:
| For the nearby France region: |
10 + 04 50 xx xx xx |
| For the Geneva canton |
0 + 022 xxx xxxx |
| and for the Vaud canton |
0 + 021 xxx xxxx |
|
| How to make professional
calls outside the Geneva area? – Access rights |
| |
To make
direct professional calls outside the Geneva area, you
need specific access rights. To obtain these rights please
fill in this request
form in agreement with your management
and give it to your department’s secretariat. You will
then be given a personal 4 digits code (PIN code) to dial
as follows:
| For France |
*4 + XXXX (pin code) + 10 + number |
| For Switzerland |
*4 + XXXX (pin code) + 0 + number |
| For any other country |
*4 + XXXX (pin code) + 0 +00 (foreign country) +number |
According to your access rights you will be granted one
of these 3 zones:
Zone 1: FRANCE and SWITZERLAND.
Zone 2: CERN Member States, including zone 1.
Zone 3: World = All other countries
including zone 1+2. In case of problem, please call the CERN switchboard: 76111
|
| How to make private
calls? |
| |
To make private calls, you have
to call the CERN switchboard 76111 |
| How to set-up my
voice-mail? |
| |
For more information on the voice-mail,
click here. |
| How
to forward my calls using my fixed phone? |
| |
Different options
are available:
| |
* 1 = forward all your calls towards a mobile or
a fixed phone
* 3 = forward all your calls if your fixed phone is occupied
* 6 = forward all your calls if no answer
* 9 = forward all your calls when your are busy or no answer
# 1 = cancel any of the above forwarding |
|
| How
to forward my calls remotely using any CERN fixed phone? |
| |
If you are not in your office and you want to forward your
calls from your office to your mobile or another telephone
number, you do it remotely with another CERN fixed phone
in the following way:
| |
press * 7 + "your fixed phone number” “followed
by your pin code " “enter the type of forwarding
you wish to program (see question above)” “and the
number to which calls should be forwarded”.
Example, to forward all your calls from numbers 7xxxx to 16xxxx :
*7 + 7xxxx + yyyy + *1 + 16xxxx
Cancel your forward remotely = *7 + 7xxx + yyyy + #1 |
|
| How to make an external
call from another phone? |
| |
If you want
to make an external call apart from your office, you can
recover your rights of access in the following way:
| |
press * 7 "your number of fixed phone" followed
your pin code " * 4 and then press 0 (or 10 for
France) and your complete number.
*7 + 7xxx + yyyy + *4 + 0 + number
*7 + 7xxx + yyyy + *4 + 10 + number (for France) |
|
| How to use the voice
frequency (DTMF)? |
| |
If you call a vocal service outside
CERN from a numerical telephone you have to dial 98 before
typing an identifying code. |
| How to get Technical
Support? |
| |
In case of any problems with
your fixed phone or for any questions, please call the CERN
switchboard 76111 from 8:00 to 18:00 or send an Email to
: telephone.standard@cern.ch |
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